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Lost & Stolen Reporting
VISA Debit Card: 1-800-472-3272
VISA Credit Card: 1-800-558-3424
ATM Card: 1-800-472-3272

What to Expect when you Receive a Fraud Detection Call
Did you receive an automated call verifying a transaction on your account?
Here’s what you need to know.

  1. We use an external debit card monitoring system to ensure real time tracking and security.
  2. They will never ask you to list any transactions made on your account. They will list a transaction, and you will only need to confirm YES OR NO.
  3. They will never ask you for personal identifiable information other than your zip code to confirm your identify.
  4. If a voicemail has been left asking you to confirm a transaction(s), please call the number listed to confirm.

Your security is important to us! If you ever have any questions regarding your account, do not hesitate to call us directly at 414-665-3423.

Traveling? Let Us Know!
If you’re traveling, please either stop in the branch or give us a call at 414-665-3423 and let us know where you’re going, and what dates so we can make notation on your account. If we do not have a valid cell phone number on file for you, please be sure to let us know so we can update it.
Please be aware that our fraud monitoring system may still attempt to contact you to verify transactions that are outside of your normal purchase patterns.

Audio Response System
24-hour access to account information and transfers from a touch-tone phone. Call (414) 665-2992 or (800) 508-9670 (Access Code Required)

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